Introduction
Learn how organisers recruit and build the leadership capacity of others with the Ladder of Engagement.
This article has been sourced from Daniel Hunter’s book published by 350.org called The Climate Resistance Handbook. Daniel explains the Ladder of Engagement with a story from South Africa about an environmental justice group. Read below or see Chapter 3 on Growth and pages 40 – 46. The images have been added by the Commons Library.
The Ladder of Engagement
Growing groups face a challenge. Organisers are often the ones doing much of the work of the group — and they get tired of doing everything…One option for the organisers getting tired is they keep sacrificing more and more. They give up sleep. They sacrifice school and work. They stop social activities — it always becomes about the activism.
For most people, that’s just not sustainable. So what’s the alternative?
Getting new people to step into leadership.
A story from Ferrial Adam in South Africa provides us an example. She was part of an environmental justice organisation working with folks at the grassroots. Led largely by women, they were challenging a government policy called “Free Basic Electricity.” That policy guarantees the government will pay for a certain amount of electricity to poorer households (currently 50 kWh, about 5% of what the average US home uses).
This is a major issue, as the lack of access to energy often dooms whole districts to poverty. For example, those lacking electricity often rely on carbon-intensive paraffin, candles, or cutting down trees. This leads to a host of negative environmental and health effects.
This policy was widely credited as a successful social justice policy. But those who were most impacted by this policy weren’t part of the debate. So Ferrial began a research study to learn more about the actual impacts this had for households, which meant going to the poor districts in the city of Johannesburg.
She started where the people were. Her first step was finding a group of women who were keen and already working on energy struggles. It was important to start by explaining the intention and need for the work. She started by getting people to monitor their use of electricity. She spent time building relationships with mostly women, who ran the households. It took many months of weekly workshops to teach people to calculate the energy consumption of different household items.
Her report was done. And she could have been the person presenting the report in front of national bodies. But when public hearings were planned to increase costs, the people Ferrial had been working with wanted more. She asked the women if they would testify on their own behalf. They jumped at the chance. Ferrial says, “It was so amazing and powerful watching people go to a hearing and speak as a collective on why the government should not raise the price of electricity.”
They became part of the organisation and took their own leadership. Ferrial wasn’t calculating people’s consumption for them and writing the report and talking before the national bodies. She was organising. She wasn’t doing things that people could do for themselves.
The women were supported through steps of engagement over the months. This way, they gained expertise about their own electricity usage and education on national policy and the impacts of climate change. Each step gave them increased confidence to not only testify but be strong community activists.
This concept is called the “ladder of engagement.”
The women wouldn’t have been ready to testify as their first step. Instead, they needed to learn more about their own situation. Ten they needed to connect to others’ stories and see they weren’t alone. The ladder helps us think about what to do when people say, “What you’re doing is great, how can I help?”
In our minds, we have our to-do list and things we need done. But that’s not where to start. We have to think from the perspective of that person.
That probably means our first response is, “Let’s talk about what you’re up for doing.” And we find out what kinds of tasks they might be willing to help us with — ones that match their interest and involvement (not our long to-do list).
This isn’t a science, and each person is different. Some people have absolute terror making phone calls but would happily risk civil disobedience. So chatting with people about their interests is important.
Thinking about newer activists in our group with the ladder of engagement in mind helps us think about the next step for them.
And as Ferrial did, we can offer steps to keep increasing their level of commitment and involvement. This cultivates relationships and helps people move up the ladder of engagement, which is how you, too, will increase your group’s involvement.
Recruit People Outside your Circle
Of course, to get more people into leadership, you have to have lots of conversations with them — about the goals of the campaign and the work you’re doing. You have to build trust. And you have to find them!
Sometimes it’s hard to recruit new people, because we get used to talking the same way about an issue. You may have some ways you talk about climate change that you’re used to.
But someone you want to recruit may not talk about it that way. They may not care about climate change, but they may care about cats. You can tell them that climate change is increasing the habitat for fleas, ticks and mosquitoes. That’s bad news for pets. It exposes them to new diseases, like West Nile, Lyme disease and heartworm. Or maybe they care about football. Climate change isn’t going to end football soon, but it will change the game. With more erratic climactic events, you will see more games like the snowy 2013 World Cup qualifying match between USA and Costa Rica. It was a disaster. Or, since the spread of Zika (and other diseases) increase with the rise of temperatures, Brazil’s warmer temperatures threatened to derail the Rio 2016 Olympics.
Or maybe they just don’t like being angry! A study on climate and conflict showed that warmer temperatures increase people’s personal conflicts (by 2% amongst friends, and by 11% outside their social circle). So hot temperatures can cause more anger. But even when we get more flexible in talking about climate change, many groups often mistakenly believe they’ve tapped all the people who are passionate about their issue. “Nobody in my school cares about climate change.” The problem is often not that we have exhausted the possibilities in our city or small town — it’s how we are organising.
When it comes to recruitment, many of us think of people just as individuals. We imagine there is a scattering of people out there from whom to recruit.
The reality is different. Most people are not attracted to groups simply as individuals. Ask around, and you’ll find that very few people get involved in a cause because they receive a flyer, get sent an e-mail, see a poster, or see a Facebook post.
Most people join a group or get involved because someone they know personally invited them.
That’s because society is better understood as clusters of “social circles” (right side of image). Social circles may be organised as formal or informal groups — religious communities, gangs, tight-knit neighbourhoods, etc. Social media can show you the number of people who are friends of friends many times over.
The quickest way to build a group is to ask people in your net works of friends or family. Those people are the most likely to say yes to you. But a group stops growing when it reaches its maximum potential of people from its members’ initial social circle. Continuing to reach out within that circle may not bring in many more people.
The trick is to jump out of your social circle and find people connected with other social circles.
Some ways to do this:
Show up at the events and meetings of people outside your circle. Tis is a great chance to meet others, see how they work, and find out where their values overlap with your campaign.
- Stop doing the tactics you’ve always been doing, and try new ones that might appeal to different audiences. If your tactics are marches, strikes, and massive, disruptive direct actions, and it’s not working, then it’s time to adapt. Ritualising our actions makes us predictable and boring. People want to join fresh and interesting groups.
- Notice when other groups make overtures toward your movement, and follow up with them. For example, if we are seeing reluctant corporate and government allies taking steps towards us, maybe with some of them there are relationships we can build to keep them moving faster.
- Do lots of one-on-one meet-ups with leaders from other movements and groups. Meet with diferent people — not to recruit them, but to learn from them.
- What are their values?
- What interests them?
- What strategies recruit people like them?
- Do direct service. Gandhi was a big fan of what he called the “constructive program,” which means not only campaigning against what we don’t want, but also building the alternative that we do want. Climate disasters provide large-scale and small-scale chances for us to be part of that. Direct service to disaster survivors and other community-based projects put us shoulder to shoulder with others who want to make things better. Who better to hear a pitch about joining your campaign?
Growing outside of your social circle takes time, but when it comes to building successful groups, it’s worth the effort.
About Book
This article is from the Climate Resistance Handbook which brings together a wealth of learnings from the climate justice movement. It starts with breaking social myths about how social movements win. Then dives into campaign tools and frameworks you can use. It closes with how to grow your group and use creative, impactful actions and tactics. This book is full of stories of climate warriors from around the globe and historical movements. It’s filled with practical wisdom and inspiration to make you more effective, more active, and ready for what’s next.
Book Excerpts
The Commons Library has featured parts of the book as separate articles.
- How to Create a Campaign
- Social Change Myths
- Pillars of Support: The Upside down Triangle
- Replace Endless Actions with Campaigns
- Building Movement Capacity and Structure: Ella Baker and SNCC
- Building Leadership Capacity: The Ladder of Engagement
- Campaign Tactics
- Authoritarianism to Democracy: The Story of Mongolia
Other Languages
This article can be read in different languages. See pages 12 – 18 from the book links below. Please Note: With different translations these page numbers may vary slightly.
- Handboek voor Klimaatverzet Dutch – Nederlands
- Manuel de résistance climatique French – Français
- Handbuch für Klima-Retter:innen German – Deutsch
- Iklim Perlawanan PanduanIndonesian – Bahasa Indonesia
- クライメート・レジスタンス・ハンドブック Japanese – 日本
- Manual de Resistência Climática Portuguese – Português
Explore Further
- Engagement Pyramid: Visualise the different ways a person might get involved with your Campaign
- Levels of Commitment from Community to Core
- How to Recruit more People: Lessons from Rukiya in 350 Kenya
- Movement Lesson: How Do We Build Movements that Welcome People?
- Efficacy is Essential for Taking Action
- Recruiting and retaining members
- Relationships are the Glue of Organising