Tag

Volunteers – Management

blackboard with writing to do list no. 1 welcome new volunteers

New Volunteer Checklist

Volunteers are a crucial part of social change organisations, and getting new volunteers off to a good start is critical. This checklist and the prompting questions will help you set up an effective and welcoming volunteer orientation process.

close up of hand and mobile phone

How to: Texting Campaigns

How to guide from Blueprints for Change about how use peer to peer texting (P2P) to deliver calls of action – includes best practice and case studies.

A group of friends stand with arms around each other looking out across a valley.

Holding our groups together in hard times

When social change campaigns experience setbacks it’s understandable this can lead to difficulties in activist groups. Here are some tips and further resources for holding groups together in hard times.

Front cover of the Purpose Driven Campaigning summary.

Purpose Driven Campaigning

Australian Progress has prepared this 40-point summary of Pastor Rick Warren’s bestselling book The Purpose Driven Church. The resource is based on Rick Warren’s experience of growing his church, Saddleback, from scratch to 20,000 members attending every week. Saddleback is now the eighth biggest church in the United States.

Photograph of a group of people having a meeting.

Action group meetings

This tip sheet has been written to help you and your group work well together and achieve your objectives and highlights some group habits and actions that resilient community groups have relied on: effective meetings with an agreed agenda; clearly-defined roles; mindful decision-making; accountability; and inclusiveness.

Cover of the Pt'chang Volunteers Manual.

Pt’chang Volunteers Manual

Resources for inducting new volunteers into a peacebuilding community project. Includes insights into how one voluntary group operated, consensus decision making, and internal conflict resolution processes.

Cover of the Pt'chang Nonviolent Community Safety and Peacebuilding Handbook

Nonviolent Community Safety and Peacebuilding Handbook

This handbook is a handy and unique resource for activists and community workers engaged in work for peace at a community level throughout Australia. It includes practical ways to intervene in violence, to transform conflict and to build peace.

Two women stand together talking.

Listen to Becky Bond on Big Organising

The big organising approach utilised in the Bernie Sanders campaign offers several valuable rules to scale up your efforts, empower members and supporters, and catch the fire of momentum. Hear from Becky Bond, co-author of Rules for Revolutionaries.

Diagram shows 5 arrows pointing to the target of Purpose: Symbols, Slogans, Stories, Specifics, Personalise.

Being Purpose Driven

Nothing precedes purpose. The starting point for every organisation or movement should be the question ‘Why do we exist’? A number of tips for focusing an organisation on vision and purpose. An excerpt from Purpose Driven Campaigning, based on Rick Warren’s Purpose Driven Church.

Diagram of 5 concentric circles labelled from outside to inside: Community; Crowd; Congregation; Committed; Core.

Levels of Commitment from Community to Core

Rick Warren focuses on five ‘circles of commitment’ – community, crowd, congregation, committed and core, and argue that it’s important to recognise where your supporters fall in these categories, and develop processes to move them from the outside in. An excerpt from Purpose Driven Campaigning.

Photograph of people dressed in suits and bowler hats and brief cases walking together in front of a coal fired power station.

Affinity Groups for Non-Violent Direct Action

Affinity groups are a feature of many large scale non-violent actions. An affinity group is a small group of people (eg: 5-15) who have something in common who take action together. Groups could focus on a specific theme eg street medics or legal observers or more commonly it is a group of people that take action as a team.

Photograph of a sandwich board on pavement, it reads 'Awesome' with an arrow pointing to the right, and 'Less Awesome' with an arrow pointing to the left.

Tips on how to give and receive feedback

Giving and receiving feedback is a core skill for people engaged in social change projects. These slides and related text outline what can maximise or minimise the effectiveness of feedback and useful phrases. 

Photograph of two people standing on pavement, taken from above. Written on the ground is 'Passion Led Us Here'.

Retain volunteers with intrinsically-motivating work

Civic associations depend upon volunteers to get their work done. Joel Dignam distils insights from Ruth Wageman and Richard Hackman’s “Designing work for individuals and for groups” from Perspectives on Behavior in Organizations.

A diagram with three organisers at the centre. From each organiser arrows go to a Leader, from the Leader there are arrows to 5 team members.

How to Structure Teams for Organising

Joel Dignam reviews Marshall Ganz’ treatment of structure as a craft of organising. As Ganz notes “Developing leadership requires structuring the work of the organization so it affords as many people as possible the opportunity to learn to lead.”

Aerial photograph of huge crowd filling Federation Square and surrounding streets.

Hahrie Han on How Relationships Improve Mobilisation

Insights from The Organizational Roots of Political Activism: Field Experiments on Creating a Relational Context. In her paper, Han demonstrates that a relational context affects civic engagement, arguing that decisions like voting or other forms of activism aren’t based upon a simple cost-benefit analysis.

Two transmasculine people sitting together and having a serious conversation

Relationships are the Glue of Organising

This post reviews Marshall Ganz’ approach to craft of relationships in organising. Relationships foster the commitment that is needed for success and allow us to understand the interests, values and motivations of others.

Cover of the book 'How Organizations Develop Activists'.

How Organizations Develop Activists: A book review

Joel Dignam reviews Hahrie Han’s How Organizations Develop Activists. A key finding of Han’s research is that high-engagement chapters practise both organizing and mobilizing. The Voice for Indi campaign is considered as an Australian example of combining these two approaches.