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Relationships

A city scene at night. There are bright lights and people walking with their features blurred. Arrows are painted on the road, pointing downwards.

De-escalate, Manage and Transform Conflict

Many conflicts get worse than they actually need to be because the participants lose control of themselves and retreat into self-reinforcing patterns of attack and counterattack. Here are some suggestions, drawn from the literature of conflict resolution and psychotherapy, that can be used to de-escalate conflicts.

Two transmasculine people sitting together and having a serious conversation

Giving and Receiving Feedback

‘Feedback’ is a communication to a person or a group which gives that person information about how they affect others. It is important to be able to give feedback in such a way that people can hear it, take it in, evaluate it, and change behaviour which affects their relationship with others.

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