Introduction
Disinformation is confusing! In order to respond we need to make sense of what is happening. The Commons Librarians have collated definitions, types of misinformation and disinformation, and common tactics used to spread them. You may like to use these materials to start conversations in your community, run training sessions, or inform planning.
Definitions: Disinformation, Misinformation and Malinformation
Wardle and Derakhshan provide the following definitions in their report “Information Disorder” (2017):
- Dis-information – Information that is false and deliberately created to harm a person, social group, organization or country.
- Mis-information – Information that is false, but not created with the intention of causing harm.
- Mal-information – Information that is based on reality, used to inflict harm on a person, organization or country (2017: 20).
Shout Out UK produced this short video to explain the differences:
How to understand Misinformation, Disinformation and Malinformation, Shout Out UK. (2020)
To help you understand the differences, Deakin University shares this graph of the information and intent relationship.
Hivemind encourages the use of these questions:
- Concerning truthfulness/ falsehood: “Is the information true or false?”, “Can you spot some true and possibly some false elements in it?”
- Concerning its purpose and the intention hidden behind it: “Was it created with the intent to manipulate people?”, “Was the intent to do any harm?”
The distinction between misinformation and disinformation has often been used to capture that difference in intent. While both terms refer to misleading information, misinformation is usually used to imply no deliberate intent to mislead, while disinformation implies knowing deception. It is often difficult, however, to prove the actor’s intent. In public discourse, misinformation is thus used more frequently than disinformation – a tendency that deceptive actors can exploit to try to maintain credibility. – Caroline Jack, Lexicon of Lies: Terms for Problematic Information, page 15.
For more exploration of terminology see:
- Misinformation, Disinformation, Malinformation: Causes, Trends, and Their Influence on Democracy (2020) Lejla Turcilo and Mladen Obrenovic
- Misinformation, disinformation and hoaxes: What’s the difference?, The Conversation
Types of Misinformation and Disinformation
Several authors and projects have defined categories to make sense of the confusing array of misleading information.
First Draft identify seven types, which have been summarised by Hivemind:
- Satire or parody: No intention to cause harm but has potential to fool.
- False connection: When headlines, visuals or captions don’t support the content.
- Misleading content: Misleading use of information to frame an issue or individual.
- False context: When genuine content is shared with false contextual information.
- Imposter content: When genuine sources are impersonated.
- Manipulated content: When genuine information or imagery is manipulated to deceive.
- Fabricated content: New content is 100% false, designed to deceive and do harm.
The UNHCR adds three additional types:
- Sponsored Content: Advertising or PR disguised as editorial content;
- Propaganda: Content used to manage attitudes, values and knowledge;
- Error: A mistake made by established new agencies in their reporting.
Deakin University incorporates the types listed above as well as:
- Clickbait: Eye-catching content that is designed to make people want to read it
In this ABC iview video Jan Fran summarises First Draft’s seven types of misinformation and disinformation:
Jan Splaining: What are the types of misinformation and disinformation?, ABC iview. (2022)
The European Parliament has developed videos to help people spot disinformation, including The Emotion Trap, The Polarisation Trap, and The Flooding Trap.
A great deal of research suggests that disinformation narratives build on and reify pre-existing ideologies, frequently involving race and inequality (Freelon et al., 2020; Nkonde et al., 2021; Ong, 2021). Identity-based hierarchies, particularly race, play a key role in the creation, spread, and uptake of disinformation narratives (Kreiss et al., 2020; Marwick et al., 2021). – Kuo, R., & Marwick, A. (2021). Critical disinformation studies: History, power, and politics.
Disinformation Tactics
The Australian Electoral Commission lists the following techniques used ‘to convince people to believe, and then spread, bad information’.
- Emotional language
- Incoherence
- False dilemmas
- Scapegoating
- Personal attacks
- Just Asking Questions
- Cherry-picking
See the AEC for explanations and examples of these techniques, and the TruthLabs videos about Emotional language, Incoherence, False dichotomies Scapegoating and Ad-Hominem Attacks.
The Cybersecurity and Infrastructure Security Agency of the US government outlines tactics that ‘are designed to make disinformation actors’ messages more credible, or to manipulate their audience to a specific end.’
- Cultivate Fake or Misleading Personas and Websites
- Create Deepfakes and Synthetic Media
- Devise or Amplify Conspiracy Theories
- Astroturfing and Flooding the Information Environment
- Abuse Alternative Platforms
- Exploit Information Gaps
- Manipulate Unsuspecting Actors
- Spread Targeted Content
CISA’s Tactics of Disinformation guide includes descriptions, examples and ways to respond to each tactic.
Ben Nimmo from the Atlantic Council’s Digital Forensic Research Lab (DFRLab) developed the ‘4 Ds model’ for how disinformation actors commonly respond to criticism:
- DISMISS: If you don’t like what the critics are saying, insult them
- DISTORT: If you don’t like some facts, just twist them
- DISTRACT: If the conversation is getting uncomfortable, change its subject
- DISMAY: If you don’t like someone’s plan, scare them off it
Read the Hivemind summary of this model.
Watch More Videos
- How Does Misinformation spread on Social Media – Australian Institute of Internal Affairs
- Why People fall for Misinformation – Joseph Isaac, TEDEd Video
- Trust Me – Documentary on Kanopy
- Spotting Misinformation Online – LinkedIn Learning
- Fighting Misinformation – Digital Media Literacy – The Great Courses on Kanopy
- Misinformation vs Disinformation: Definition And Examples – Civil Liberties Union for Europe
- How we can protect truth in the age of misinformation – Sinan Aral, Ted Talk Video
- Several videos from the Center for an Informed Public, University of Washington
Explore Further
To dig deeper follow the links contained in this article. For more see:
- Skill Up: Learn to Identify Disinformation with Games and Courses
- Disinformation Campaigns are Evolving – What You Need to Know – Purpose 2023
- The Psychology of Misinformation (2024 Book)
- News: Fake News, Misinformation & Disinformation – Library Guide from The University of Washington
- How To: Dealing with Disinformation – Blueprints for Change
- Countering Disinformation Collection